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The Benchmark Products Process combines high tech with high touch - comprehensive laboratory testing, computerized manufacturing for absolute component accuracy, double-checked raw materials, weights and measurements, trial runs, electronic tracking of each aspect of manufacturing and production, industry updates and research, and continual field service - all with hands-on expertise of surface finishing specialists who, for 30 years, have been the reference point for solutions to an industry absolutely dependent on consistent excellence for each application. Our technology plus our knowledge, translates to better processes, better work flow and a remarkably worry-free vendor relationship - from testing to flexible packaging to service to delivery - from start to finish. 1. Every solution starts with a problem We analyze your needs, including past problem areas and future requirements. 2. Every solution is reviewed for two key ingredients - the most cost-effective approach and the highest quality ingredients. We ensure preciseness, but we also assure the best ingredients and a benchmark-level of monitoring to keep our customers satisfied - and keep them coming back.
3. Every solution is put to the test. We work hard at finding the best solution, which means we may customize a product formulation, run sample parts if necessary, or develop or reformulate products - all to guarantee meeting your needs, deadlines and compliance mandates.
4. Every solution is computerized. Only absolute accuracy will provide consistent quality from batch to batch and for the life of the process, your product and our relationship.
5. Every solution comes with service. Beyond solutions, we back our expertise with an 8-Point Service Commitment of accurate initial specifications, comprehensive laboratory testing, flexible product packaging, guaranteed prompt delivery, hands-on service, 24-hour emergency numbers, regulatory compliance assistance and 2-way communication to ensu re complete satisfaction. We also supply a complete line of equipment - filtration, process / storage tanks, plating / control systems, cleaners, dryers, washers, ovens, pumps, and heaters, to name a few. The solution to your needs is just a toll-free phone call or click away!
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